MoneyMate FAQs

  1. Can MoneyMate be used to pay tuition and fees?
  2. Can I restrict MoneyMate funds for the purchase of food items only?
  3. What are the restrictions on the use of MoneyMate?
  4. What if I don't use all of the money in my account this semester?
  5. Will I receive a monthly statement on the status of my MoneyMate account?
  6. How much money should I deposit in MoneyMate?
  7. How can I get more information about MoneyMate?
  1. Can MoneyMate be used to pay tuition and fees?
    We recommend that you send tuition and fee payments directly to the address on the invoice you receive from the University. (Back to top)

  2. Can I restrict MoneyMate funds for the purchase of food items only?
    Yes - by selecting our "Dining Only" option. When you make your deposit, simply indicate that you wish to restrict a specific dollar amount for "Dining Only". The restricted funds must then be used only for food purchases in University Dining Services. (Back to top)

  3. What are the restrictions on the use of MoneyMate?
    You may not make cash withdrawals from MoneyMate. There are several automated teller machines on campus where students may obtain "spending money" from their personal checking accounts or bank cards. (Back to top)

  4. What if I don't use all of the money in my account this semester?
    No problem. Any unused balance simply carries over to the next semester. If you graduate, withdraw from school, or for some other reason wish to withdraw your balance from the MoneyMate system, you may apply for a refund at the MoneyMate office in 108 Allen Hall. Note: A processing fee of $10.00 will apply to all refunds and the refund check will be mailed to your home address.
    (Back to top)

  5. Will I receive a monthly statement on the status of my MoneyMate account?
    Most of our MoneyMate account holders find that they do not require a monthly statement because, with each transaction the remaining MoneyMate balance is displayed at the register location (and in some cases printed on the receipt). If you would prefer to receive a monthly listing of transactions, contact the Campus Card Office to make arrangements. (Back to top)

  6. How much money should I deposit in MoneyMate?
    The amount of your initial and subsequent deposits in MoneyMate is entirely optional. The ease of making deposits by phone, by mail, or in person allows you to determine your own deposit level based on your individual spending patterns. (Back to top)

  7. How can I get more information about MoneyMate?
    The MoneyMate Office is located in 108 Allen Hall. Our office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Call us at 662-325-3387 or 800-678-5621 for more information.

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